bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 5060220097
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter this code (OTP) to verify your identity and complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support team via email to shift your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To continue playing, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date version and can log in easily. Once installed, you should be able to play without any issues.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the real earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing can cause wait times of up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
When using the bonus, the funds earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made while playing with the bonus amount can be withdrawn by the player. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
bdg offers a range of convenient deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that transactions are both secure and rapid. The company prioritizes the safety and efficiency of its transactions, allowing players to focus on their gaming experience without worrying about the technical details. In addition to its comprehensive payment options, bdg also provides dedicated customer support 24 hours a day, 7 days a week. The team is always available to assist with any questions or issues that may arise, providing players with a hassle-free experience from the moment they start playing. Whether it's a query about a specific game, a problem with a deposit or withdrawal, or simply a general question about the platform, the bdg support team is always on hand to offer help and guidance.
At bdg, we prioritize the satisfaction of our users by providing a perfect and easy-to-navigate interface, accompanied by a robust customer support team available 24 hours a day, 7 days a week to help you with any questions or concerns. Our methods for depositing and withdrawing funds are secure, fast, and easy to use, supporting a variety of options, including credit cards, electronic wallets, bank transfers, and cryptocurrencies, ensuring smooth and secure financial transactions.